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Contact The Farmers Dog Customer Service

The Farmers Dog Phone Numbers and Emails

Customer Service Number:

  • (646) 780-7957
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The Farmers Dog Emails:

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The Farmers Dog Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • The Farmers Dog Customer Service is rated at 4.2 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call The Farmers Dog is 6467807957. 94% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as The Farmers Dog may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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How to Contact The Farmers Dog Customer Service?

Most Popular Number:

(646) 780-7957
Total calls: 4 269 Issues resolved: 654 Last call: Dec 15, 2025

The company offers a dedicated customer service line that can be reached at the following Farmer's Dog phone number: (646) 780-7957. This helpline is designed to provide immediate assistance to customers who may have urgent queries or concerns. The customer service team operates on a 24/7 basis, ensuring that help is always available, no matter what time of day it is.

The Farmers Dog places great emphasis on customer satisfaction and aims to provide prompt and efficient service. However, the response times may vary depending on the nature of the issue or the volume of inquiries at any given time.

To contact the Farmer's Dog customer service via your account, first, log into your account on the website. Once logged in, navigate to the 'Help' or 'Support' section. In this section, you will find various options to contact the customer service team.

Select the 'Contact Us' option and fill out the form with your inquiry or issue. Make sure to provide as much information as possible to help the support team assist you effectively. After submitting the form, you will receive a confirmation message on your screen. The Farmers Dog customer service team will then get back to you as soon as possible.

Yes, it is indeed possible to send an email to company customer service for assistance. Farmers Dog email address is help@thefarmersdog.com. This channel can be used for a variety of inquiries, whether you have a question about a product, need help with an order, or have other concerns related to their services.

Keep in mind that The Farmers Dog strives for excellent customer service but response times may vary due to inquiry volumes. Patience is appreciated, and remember to check their FAQs before contacting them to save time for both parties.

PissedConsumer Club

Contact Information

The Farmers Dog Website:

The Farmers Dog Help Center:

Corporate Office Address:

The Farmer’s Dog, Inc.
P.O. Box 984 201 Varick St.
New York, New York 10014
United States

The Farmers Dog Customer Service Reviews

4.2 / 5
Good
Tylen Zcp
Charlie loved the food
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I had to cancel because my dog moved to West Palm Beach. The food is very good and Charlie loved it.

Tenlee Jff
Completely Satisfied
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I had no issues with the Farmers Dog!
Just had a question which was answered immediately.
Great product and great customer service!

Vinita G Qfy
Very knowledgeable and helpful
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Ive been thinking of switching my dog over to the farmers dog. I was speaking with representatives about the best way to change his food over from my homemade food to the farmers dog.

Both representatives I spoke with were very helpful and understanding. I am strongly considering changing over to the farmers dog to make my life easier and I am happy to know that he will continue to have food that is similar to homemade food.

Hanzel Rrd
Outstanding service!!
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Very understanding, kind, listened to my concern, and handled all in a very positive manner. Also gave me recommendations as to how to renew my service with The farmers dog after our precious dog is feeling better. Thank you!!

How Good is The Farmers Dog's Customer Service?

Kalana Vky
Kalana Vky
Feels Neutral | Jul 26, 2025

Great!!!

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Matthieu Uqb
Matthieu Uqb
Feels Satisfied | Jul 03, 2025

Customer service is great

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Elsi Vrs
Elsi Vrs
Feels Satisfied | Feb 15, 2025

My dog loves this food and it is soooo much better than kibble for a dog. It keeps him slim and healthy.

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Reymundo Hww
Reymundo Hww
Feels Disappointed | Feb 12, 2025

I have two dogs and one of them won't eat it and the one keeps vomiting.And I want to cancel my subscription

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Suzanne F Nvs
Suzanne F Nvs
Feels Satisfied | Feb 11, 2025

Very helpful and pleasant.

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Ollin Jsi
Ollin Jsi
Feels Satisfied | Dec 20, 2024

Good customer service, thank you

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Summary of The Farmers Dog Customer Service Calls

4.3K TOTAL
CALLS
04:08 AVG CALL
DURATION
48% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Farmers Dog?

Product/ Service Question:

  • “Food”
  • “We need more food”
  • “Buy dog food”

Request for Information Question:

  • “Help with setting up an account”
  • “I need some info about my account”
  • “Rescheduled delivery and did not receive a confirmation”

Activation/ Cancellation Question:

  • “To cancel my subscription dog hates it”
  • “Cancel subscription”
  • “Cancel order”

Shipping and Delivery Question:

  • “Delivered box”
  • “Where’s my shipment”
  • “Next delivery date”

Payments and Charges Question:

  • “My payment for product was denied”
  • “My payment number has changed”
  • “I cannot PAY Now. My Debit Card has been cancelked”

Return/ Replace Question:

  • “Change my payment”
  • “Change delivery date”
  • “Puppy weight not correct”

Account Question:

  • “Account set up”
  • “Pause subscription”
  • “I need some food as soon as possible. My dog will be out tomorrow and I can’t access my account and I can’t get any help.”

Refund Question:

  • “Refund of second trial, not satisfied, my little one is not eating food.”
  • “Refund”
  • “Want refund and no further orders. Also got another box I didn't order. My dog won't eat the food. Od way too much for 1st order. Want full refund and to return box I just got@”

Staff Question:

  • “Customer service”
  • “Start service”
  • “Talk with customer service agent”

Cards Question:

  • “Card infi”
  • “To buy gift card for pub”
  • “Update credit card”

Website/ Application Question:

  • “Your website seems to be broken”
  • “Website sucks I need to order food”
  • “Having trouble with website”

Employment Question:

  • “Moving. LOST JOB PLEASE CANCEL”

Other Question:

  • “New dog”
  • “Ruby lost weight”
  • “To get other animals”

Compare The Farmers Dog Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ollie
stars-rating-fill
2.9 out of 5
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